Privacy Policy

The Nose Knows K9 is committed to protecting the privacy of individuals whose information we process in conncection with our illicit tobacco and vape detection services. This Privacy Policy outlines how we collect, use, disclose and protect your personal information. Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it.

What does this policy cover? 

This Privacy Policy applies only to your use of Our Site. 

1. Information We Collect 

We may collect the following types of information:

• Contact information (name, email address, phone number, business address) of individuals authorised to represent businesses or organisations that engage our services.
• Information related to the premises where inspections are conducted , including location data.
• Payment and billing information.

2. Information From Individuals

• Information provided during enquiries or complaints, such as name, contact details and details of enquiry or complaint.

3. How We Use Your Information

We use your information for the following purposes:

• To communicate with businesses and organisations regarding our services, enquiries or complaints.
• To process payments and manage billing.
• To comply with legal obligations and regulatory requirements.

4. Disclosure of Your Information

We may disclose your information to:

• Authorised personnel within our company

5. Your Rights 

As a data subject, you have certain rights under GDPR, which this Policy and our use of personal data have been designed to uphold:

• The right to access your information;
• The right to rectification if any personal data we hold about you is inaccurate or incomplete;
• The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, but if you would like us to delete it sooner, please contact us;
• The right to restrict (i.e. prevent) the processing of your personal data;
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
• The right to object to us using your personal data for particular purposes; and
• Rights with respect to automated decision making and profiling.

If you have any cause for complaint about our use of your personal data, please contact us and we will do our best to solve the problem for you. 

For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

6. How Do We Use Your Data? 

If we do collect any personal data, it will be processed and stored securely, for no longer than is necessary for the light of the reason(s) for which it was first collected. 

We will comply with our obligations and safeguard your rights under the Data Protection Act 1998 at all times.

If you contact us and we obtain your personal details from your email, we may use them as follows:

• To reply to your email.

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.

We will not share any of your data with any third parties for any purposes.

7. How and Where Do We Store Your Data? 

We only keep your personal data for as long as we need to in order to use it and/or for as long as we have your permission to keep it.

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

8. How Can You Access Your Data? 

You have the right to ask for a copy of any of your personal data held by us (where such data is held). We will respond to your request free of charge.

9. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time.  We will notify you of any material changes by posting the updated policy on our website or by other means of communication.